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Privacy Policy

Rumi Global Pvt. Ltd is committed to safeguarding your privacy. Contact us at info@Rumi.com.pk if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

 

  1. Definitions

    • Personal Data – any information relating to an identified or identifiable natural person.
    • Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
    • Data subject – a natural person whose Personal Data is being processed.
    • Child – a natural person under 16 years of age.
    • We/us (either capitalized or not) – Rumi Global Pvt. Ltd.
  2. Data Protection Principles

    We promise to follow the following data protection principles:

    • Processing is lawful, fair, and transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
    • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
    • Processing is done with minimal data. We only gather and P­rocess the minimal amount of Personal Data required for any purpose.
    • Processing is limited with a time period. We will not store your personal data for longer than needed.
    • We will do our best to ensure the accuracy of data.
    • We will do our best to ensure the integrity and confidentiality of data.
  3. Data Subject’s Rights

    The Data Subject has the following rights:

    • Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
    • Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
    • Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
    • Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
    • Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
    • Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing
    • Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
    • Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
    • Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
    • Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
    • Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
  4. Data We Gather

    Information you have provided us with

    This will be your e-mail address, name, billing address, home address – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for us to contact you or for you to perform other activities on the website. This information includes, for example, your name and e-mail address.

    Information automatically collected about you

    This includes information that is automatically stored by cookies and other session tools, and is anonymous. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

    Information from our partners

    We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners below.

  5. How We Use Your Personal Data

    We use your Personal Data in order to:

    • Provide our service to you. This includes, for example, registering your account; providing you with products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
    • Enhance your customer experience;
    • Fulfil an obligation under law or contract;

    We use your Personal Data on legitimate grounds and/or with your Consent.

    On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

    • To identify you;
    • To provide you a service or to send/offer you a product;
    • To communicate either for sales or invoicing;

    On the ground of legitimate interest, we Process your Personal Data for the following purposes:

    • To administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
    • To conduct questionnaires concerning client satisfaction;

    As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

    With your consent we Process your Personal Data for the following purposes:

    • To send you newsletters containing promotional offers and advance news of product launches (from us);

    We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes (6 years in the UK) or other obligations deriving from law, but for general enquiries not longer than 2 years.

    We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that.

    • the link between purposes, context and nature of Personal Data is suitable for further Processing;
    • the further Processing would not harm your interests
    • there would be appropriate safeguard for Processing

    We will inform you of any further Processing and purposes.

  6. Who else can access your personal data

    We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

    Our processing partners:

    • Hostinger: this website is hosted with Hostinger in their Data Centre. Read their privacy policy here

    Our business partners:

    • We will be adding details of any business partners here.
    Connected third parties:
    • Google Fonts (Google Inc.): Google Fonts is a typeface visualisation service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages. Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
    • Place of processing: US Google Privacy Policy
    • Google Analytics: Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. IP addresses are set to be anonymised. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. Personal Data collected: Cookies and Usage data.
    • Place of processing: US Google Analytics Privacy Policy Google Privacy Policy Opt out
    • YouTube video widget (Google Inc.): YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    • Personal Data collected: Cookies and Usage data.
    • Place of processing: US

    >

    Privacy Policy

    We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so.

  7. How we secure your data

    • We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
    • Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
    • If you have an account with us, note that you have to keep your username and password secret.
    Children
    • We do not intend to collect or knowingly collect information from children. We do not target children with our services.
  8. Cookies and other technologies we use

    • We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.
    • A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
    • We use cookies for the following purposes:
    • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
    • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
    • Analytics cookies – these cookies are used to track the use and performance of our website and services
    • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
    • You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
    Changes to this privacy policy
    • We reserve the right to make change to this Privacy Policy.
    • Last modification was made November 1, 2024.
  9. 18 Materials on this Web Site

    We have created this Web Site to provide information about us and our products for your personal use. You may download one computer copy or print one copy of the material on this Web Site for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™ are preserved intact and are neither modified, nor deleted nor changed. Unless otherwise stated, you should assume that everything seen or read on the Web Site (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, written and other materials) (“our Material”) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide. You are not authorised to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on, or use any of our Material in any way for any public or commercial purpose.

    Furthermore, our Material may not be displayed or communicated on any other web site, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, Users’ permission to use our Material will automatically terminate and any copies made of our Material must be immediately destroyed. Any unauthorised use of our Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. We do not authorise linking to its Web Site from a third party web site without its prior written authorisation.

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